Step 1: Report the theft
You may need to go to the police station to file a report. Give as many details about the theft as possible... You might just strike it lucky and the cops will find your passport.

Step 2: Ask for help
Cops are happy to help a stranded traveller and can help get you to the closest embassy, consulate or high commission. If your money was also stolen, your embassy will help you cancel your traveller’s cheques or travel bank card and help you with accessing money. If you can’t get to your embassy or consular office, phone them and fax through your police report along with a brief explanation of your situation. Get a report for the sent fax and keep your original fax document as proof.

Step 3: Get new travel documents
The embassy will arrange an emergency travel document for you, which will allow you to return to South Africa. This can be done very quickly but check with your airline to change your ticket if needed. Your travel insurance should cover any costs you have to pay.

Top tip: Always travel with a certified copy of your passport. If you passport is stolen, it will help your embassy if they have your passport number.

Disclaimer